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Problem Solver

Printout Problems Not Related to Print Quality

Incorrect or garbled characters
Incorrect margins
Inverted image
Blank pages print
Printout has smears
Printing is too slow

Incorrect or garbled characters

Turn off the printer and computer. Make sure that the printer's interface cable is securely plugged in.


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Incorrect margins


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Inverted image

Clear the Mirror Image check box in the printer software, or turn off the "Mirror Image" setting in your application. For instructions, see online help for the printer software or for your application.
See Making Settings on the Page Layout Menu (Windows)
See Advanced settings (Mac OS 8.6 to 9.x)
See Advanced mode (Mac OS X)


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Blank pages print

Run the Head Cleaning utility to clear any clogged nozzles.
See Cleaning the Print Head

After trying one or more of these solutions, run a printer operation check to check your results.
See Running a printer operation check


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Printout has smears


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Printing is too slow

Media Type Settings

If you try all of the methods above and cannot solve the problem, see the following:
Increasing the Print Speed


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Version NPD0422-00, Copyright © 2004, SEIKO EPSON CORPORATION