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Miscellaneous Printout ProblemsIncorrect or garbled charactersTurn off the printer and computer. Make sure the printer’s interface cable is securely plugged in.
Incorrect marginsCheck the margin settings in your application. Make sure that the margins are within the printable area of the page.
For details on the printable area, click the Appendix tab in the upper right corner of the User’s Guide window. Then click Product Information and Technical Specifications. Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window. For Mac OS X, check the Page Setup dialog box or Print dialog box. See the printer driver online help for details. Printout has a slight slantIf Fast Economy is selected in Paper & Quality Options in the Advanced window in your printer driver (for Windows), or in Print Quality which is available when you select Advanced mode in Print Settings (for Mac OS X), change it to Economy.
(Fast Economy is only available when the paper type is plain papers.) Inverted imageFor Windows, clear the Mirror Image check box from the Page Layout window of your printer driver, or turn off the Mirror Image setting in your application.
For Mac OS X, clear the Mirror Image check box in Print Settings in the Print dialog box of your printer driver, or turn off the Mirror Image setting in your application. For instructions, see the online help for your printer driver or for your application. Blank pages printMake sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window. For Mac OS X, check the Page Setup dialog box or Print dialog box. See the printer driver online help for details. For Windows, check the Skip Blank Page setting by clicking the Speed & Progress button on the Maintenance window of the printer driver.
For Mac OS X, check the Skip Blank Page setting in Extension Settings in the Print dialog box of your printer driver. If it is selected, blank pages in your data are not printed. After trying one or more of these solutions, run a printer operation check to check your results.
Printed side is smeared or scuffedIf the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
Clear the High Speed check box in the settings from your printer driver.
For Windows, check the Advanced window. For Mac OS X, check the Print Settings dialog box from the Print dialog box. See the printer driver online help for details. Make several copies without placing a document on the document table.
Printing is too slowMake sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the printer.
![]() For Windows, clear all customized settings and select Text as the Quality Option from your printer driver’s Main window.
For Mac OS X, clear all customized settings and select Automatic as the Mode and move the slider to Speed in the Print Settings dialog box from your printer driver’s Print dialog box. See the printer driver online help for details. ![]() ![]() Close any unnecessary applications.
If you print continuously for an extended period, the printing may be extremely slow. This is to slow down the printing speed and prevent the printer mechanism from overheating and being damaged. If this happens, you can continue to print, but we recommend stopping and leaving the printer idle for more than 30 minutes with the power on. (The printer does not recover with the power off.) After you restart, the printer will print at normal speed.
If you try all of the methods above and cannot solve the problem, see the following:
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