EPSON

The Paper Jams

Note:
The illustrations in this section show the SX218/TX220/520/NX220.
Cancel the print job if necessary.
See Canceling Printing
Raise the scanner unit.
Remove all of the paper inside, including any torn pieces.
Close the scanner unit.
If the jammed paper remains near the rear feeder or output tray, carefully remove the paper.
If the printer displays a message telling you to turn the printer off, press the  On button to the printer off, and then turn the printer on again.

Preventing paper jams

If your paper jams frequently, check the following.
The paper is smooth, not curled or wrinkled.
You are using high quality paper.
The printable side of the paper is face up in the rear feeder.
The paper stack was fanned before loading.
The paper is not loaded above the arrow mark inside the edge guide.
The number of sheets in the paper stack does not exceed the limit specified for that paper.
See Loading capacities for media
The edge guide is snug against the left edge of the paper.
The printer is on a flat, stable surface that extends beyond the base in all directions. The printer will not operate properly if it is tilted.