![](files/01.gif) |
Uninstalling Your Scanning Software
Uninstalling Epson Scan
Uninstalling the Epson Creativity Suite
Uninstalling the On-screen User’s Guide
You may need to uninstall and then reinstall your scanner software to solve certain problems or if you upgrade your operating system.
Follow the instructions in the section for your operating system to uninstall Epson Scan.
![](files/mark_no.gif) |
Note: |
![](files/step_1.gif) |
Turn off the scanner using its On button.
|
![](files/step_2.gif) |
Disconnect the scanner’s USB cable from your computer.
|
![](files/step_3.gif) |
Do one of the following:
|
![](files/01.gif) |
-
Windows Me, 98 SE, or 2000:
Click Start, point to Settings, and select Control Panel.
|
![](files/step_4.gif) |
Do one of the following:
|
![](files/01.gif) |
-
Windows XP, Me, 98 SE, and 2000:
Double-click the Add/Remove Programs icon and select EPSON Scan from the list.
|
![](files/step_5.gif) |
Do one of the following:
|
![](files/step_6.gif) |
When the confirmation window appears, click Yes.
|
![](files/step_7.gif) |
Follow the on-screen instructions to uninstall Epson Scan.
|
In some cases, a message may appear to prompt you to restart the computer. If so, make sure Yes, I want to restart my computer now is selected and click Finish.
![](files/step_1.gif) |
Insert the scanner software CD-ROM in your CD-ROM or DVD drive.
|
![](files/step_2.gif) |
Double-click the EPSON CD-ROM icon on your desktop.
|
![](files/step_3.gif) |
Open the EPSON Scan folder.
|
![](files/step_4.gif) |
Double-click the EPSON Scan Installer icon.
|
![](files/01.gif) | ![](files/mark_no.gif) |
Note: |
![](files/01.gif) | ![](files/01.gif) |
If the Authorization window opens, click the key icon, enter the administrator's name and password, click OK, and click Continue.
|
|
![](files/step_5.gif) |
When you see the license agreement, click Accept. The Installer window appears.
|
![](files/step_6.gif) |
Select Uninstall from the pull-down menu at the top and click the Uninstall button.
|
Uninstalling the Epson Creativity Suite
Follow the instructions in the section for your operating system to uninstall the Epson Creativity Suite.
![](files/mark_no.gif) |
Note: |
![](files/step_1.gif) |
Do one of the following:
|
![](files/01.gif) |
-
Windows Me, 98 SE, or 2000:
Click Start, point to Settings, and select Control Panel.
|
![](files/step_2.gif) |
Do one of the following:
|
![](files/01.gif) |
-
Windows XP, Me, 98 SE, and 2000:
Double-click the Add/Remove Programs icon and select EPSON Attach to Email from the list.
|
![](files/step_3.gif) |
Do one of the following:
|
![](files/step_4.gif) |
When the confirmation window appears, click Yes.
|
![](files/step_5.gif) |
Follow the on-screen instructions to uninstall Epson Attach to Email.
|
![](files/step_6.gif) |
Repeat steps 2 through 4 for each of the following programs in the Epson Creativity Suite:
|
![](files/01.gif) | ![](files/mark_no.gif) |
Note: |
![](files/01.gif) | ![](files/01.gif) |
Additional programs may be available, depending on the software you have installed on your system.
|
|
![](files/step_7.gif) |
In some cases, a message may appear to prompt you to restart the computer. If so, make sure Yes, I want to restart my computer now is selected and click Finish.
|
![](files/mark_no.gif) |
Note: |
![](files/01.gif) |
Log onto a Computer Administrator account to uninstall software. You cannot uninstall programs if you log onto a Limited account.
|
|
![](files/step_1.gif) |
Insert the scanner software CD-ROM in your CD-ROM or DVD drive.
|
![](files/step_2.gif) |
Double-click the EPSON CD-ROM icon on your desktop.
|
![](files/step_3.gif) |
Double-click the EPSON Creativity Suite folder, then open the folder for the program you want to uninstall. (If there are additional folders for specific language versions, open the folder for the language you installed.)
|
![](files/step_4.gif) |
If you see an Uninstaller icon, double-click it. Then enter your password or pass-phrase as necessary and follow the on-screen instructions. When you are finished, go to step 9.
|
If you see only an Installer icon, double-click it. Then enter your password or pass-phrase as necessary and go to step 5.
![](files/step_5.gif) |
If you see a license agreement screen, click Accept.
|
![](files/step_6.gif) |
In the Installer window, select Uninstall from the pull-down menu in the upper left corner.
|
![](files/step_7.gif) |
Click the Uninstall button.
|
![](files/step_8.gif) |
When uninstallation is finished, click OK, then click Quit.
|
![](files/step_9.gif) |
Repeat steps 2 through 8 for each program you want to uninstall in the Epson Creativity Suite folder.
|
![](files/step_10.gif) |
If you need to uninstall the Attach to Email program, double-click the Applications folder on your Mac OS X hard drive.
|
![](files/step_11.gif) |
Open the EPSON folder, then open the Creativity Suite folder.
|
![](files/step_12.gif) |
Select the Attach to Email folder icon and drag it to the Trash icon.
|
Uninstalling the On-screen User’s Guide
If you need to uninstall this on-screen manual, follow the steps here for your operating system.
![](files/mark_no.gif) |
Note: |
![](files/step_1.gif) |
Turn off the scanner using its On button.
|
![](files/step_2.gif) |
Disconnect the scanner’s USB cable from your computer.
|
![](files/step_3.gif) |
Do one of the following:
|
![](files/01.gif) |
-
Windows Me, 98 SE, or 2000:
Click Start, point to Settings, and select Control Panel.
|
![](files/step_4.gif) |
Do one of the following:
|
![](files/01.gif) |
-
Windows XP, Me, 98 SE, and 2000:
Double-click the Add/Remove Programs icon and select (model name) User's Guide from the list.
|
![](files/step_5.gif) |
Do one of the following:
|
![](files/step_6.gif) |
When the confirmation window appears, click Yes.
|
![](files/step_7.gif) |
Follow the on-screen instructions to uninstall the manual.
|
Drag the following folder and icon into the Trash:
| ![](files/01.gif) |