Using the Nozzle Check utility for Windows
Using the Nozzle Check utility for Mac OS X
Using the printer buttons

If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identify the problem by checking the print head nozzles.

You can check the print head nozzles from your computer by using the Nozzle Check utility or from the printer by using the buttons.

Follow the steps below to use the Nozzle Check utility.

Make sure that no error lights are flashing or on.

Make sure that A4 size paper is loaded in the sheet feeder.

Right-click the printer icon on the taskbar, then select Nozzle Check.

If the printer icon does not appear, refer to the following section to add the icon.

From the shortcut icon on the taskbar

Follow the on-screen instructions.

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Follow the steps below to use the Nozzle Check utility.

Make sure that no error lights are flashing or on.

Make sure that A4 size paper is loaded in the sheet feeder.

Access the EPSON Printer Utility 2 dialog box.

Accessing the printer driver for Mac OS X

Click the Nozzle Check button in the Utility dialog box.

Follow the on-screen instructions.

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Follow the steps below to check the print head nozzles using the printer buttons.

Make sure that no error lights are flashing or on.

Turn off the printer.

Make sure that A4 size paper is loaded in the sheet feeder.

Hold down the  Stop button and press the  power button. Hold down both buttons until the On light begins to flash, then release the buttons.

Compare the quality of the printed check page with the sample shown below. If there are no print quality problems, such as gaps or missing segments in the test lines, the print head is fine.

If any segment of the printed lines is missing, as shown below, this could mean a clogged ink nozzle or a misaligned print head.

See Cleaning the Print Head
See Aligning the Print Head

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