![](files/01.gif) |
The Printer Does Not Print
All lights are off
Lights came on and then went out
Only the On light is on
The error light is flashing or on
Print Head Carriage Problem
Lights came on and then went out
The printer’s voltage may not match the outlet rating. Turn off the printer and unplug it immediately. Then check the label on the back of the printer.
![](files/mark_ca.gif) |
Caution: |
![](files/01.gif) |
If the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN. Contact your dealer.
|
|
If the check page prints correctly, make sure the printer driver and your application are installed correctly.
The error light is flashing or on
Print Head Carriage Problem
If the carriage cover does not close or the print head carriage does not move to its home position, open the carriage cover and push the ink cartridges down until they click into place.
| ![](files/01.gif) |