Troubleshooting
Printing a Self Test
Running the printer's self test helps you determine whether the printer or the computer is causing the problem:
-
If the self test results are satisfactory, the printer is working properly and the problem probably results from your printer driver settings, application settings, computer, or interface cable. (Be sure to use a shielded interface cable.)
-
If the self test does not print properly, there is a problem with the printer. See Problems and Solutions for possible causes and solutions to the problem.
You can print a self test using either single sheets or continuous paper.
 |
Note:
|
 | |
Self test prints characters on the full width of the printable area. Use paper that is at least 297 mm (11.6 inches) wide, such as an A3-size sheet.
|
|
To perform a self test, follow these steps:
 |
Make sure paper is loaded and the printer is turned off.
|
|  |
Caution:
|
| | |
Whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise you may damage the printer.
|
|
 |
To run the test using the Draft font, hold down the LF/FF button while you turn on the printer. To run the test using the printer's letter-quality fonts, hold down the Load/Eject button while you turn on the printer.
|
After a few seconds, the printer loads the paper automatically
and begins printing a self test. A series of characters is printed.
 |
To end the self test, press the Pause button to stop printing. Then eject or tear off the printed page(s) and turn off the printer.
|
[Top]
