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Troubleshooting

Using the Error Indicators

You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem. If you cannot fix your printer problem using this table, see Problems and Solutions.

State of panel lights	Beep pattern	Problem Solution

Power Pause Paper Out		No paper is loaded in the selected paper source.
		Load paper in the selected paper source; the Paper Out and Pause lights go off and the printer resumes printing.
Power Pause Paper Out		Paper is not loaded correctly.
		Remove and reload your paper correctly, then press the Pause button. See Loading Continuous Paper, Loading Single Sheets, or Loading Special Paper for paper-loading instructions.
		Continuous paper is not fully ejected.
		Tear off the paper and press the Load/Eject button to eject the paper.
		Single sheet paper is not fully ejected.
		Press the Load/Eject button to eject the sheet.
Power Pause Paper Out		The paper release lever is set to the wrong position.
		Set the paper release lever to the position for the paper source you want to use. If paper from another paper source is currently in the paper path, press the Load/Eject button to eject the paper; then move the paper release lever to the desired position.
Power Pause Paper Out		An unknown printer error has occurred.
		Turn off the printer and leave it off for several minutes; then turn it on again. If the error reoccurs, contact your dealer.
Power Pause Paper Out		The print head is overheated.
		Wait for a few minutes; the printer resumes printing automatically once the print head cools.

=on,

=off,

=flashing

= short series of beeps (three beeps),

= long series of beeps (five beeps)

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