 |
 |
|
||
 |
||||
Clearing a Paper Jam
Follow these steps to clear a paper jam.
Caution:|
Do not touch the white cable inside the printer.
|
 |
Turn off the printer.
|
 |
If a single-sheet of paper is stuck on the paper guide, gently remove it.
|
 |
Open the printer cover. If you are loading continuous paper, remove the paper guide.
|
 |
If continuous paper is jammed in the printer, tear off the fresh supply at the perforation.
|
 |
Turn the knob on the right side of the printer away from you to eject the paper in the printer. Remove any remaining pieces of paper.
|
Caution:|
Use the knob on the right side of the printer only to clear paper jams when the printer is off. Otherwise, you may damage the printer or lose the top-of-form or tear-off position.
|
Note:|
The control panel lights may flash when turning the knob by hand while the printer is off. This is not a malfunction.
|
 |
Replace the paper guide if necessary, and close the printer cover.
|
 |
Turn on the printer. Make sure the Paper Out and Pause lights are off.
|
If any paper still remains inside the printer, follow the steps below to remove the remaining paper.
|
Turn off the printer.
|
|
Open the printer cover, and then set the paper release lever to the continuous paper position.
|
|
Remove the paper tension unit.
|
|
Remove the jammed paper.
|
|
Reset the paper release lever to match the paper being used.
|
|
Turn on the printer, load the paper, and then close the printer cover.
|