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Troubleshooting

Using the Error Indicators

You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem. If you cannot fix your printer problem using this table, see Problems and Solutions.

State of panel lights	Beep pattern	Problem
		Solution
Paper Out Pause		No paper is loaded in the selected paper source.
		Load paper in the printer or select a different paper source; the Paper Out light goes off. Then press the Pause button; the Pause light goes off and the printer starts printing.
		The paper is not loaded correctly.
		Remove your paper and reload it correctly. See Loading Continuous Paper or Loading Single Sheets for instructions on loading the type of paper you want to use.
Pause		The paper release lever is set to the wrong position.
		Set the paper release lever to the position for the paper source you want to use. If paper from another paper source is currently in the paper path, press the Load/Eject button to eject the paper; then move the paper release lever to the desired position.
Paper Out Pause		A single sheet of paper is not fully ejected.
		Press the Load/Eject button to eject the sheet.
		Continuous paper is not fed to the standby position.
		Tear off the printed page at the perforation; then press the Load/ Eject button. The printer feeds the paper to the standby position.
		Paper is jammed in the printer.
		To clear the paper jam, see Clearing Paper Jams.
Pause	—	The print head is overheated.
		Wait for a few minutes; the printer resumes printing automatically once the print head cools.
Paper Out Pause Tear Off/Bin Pitch Font		An unknown printer error has occurred.
		Turn off the printer and leave it off for several minutes; then turn on the printer again. If the error recurs, contact your dealer.

=on,

=off,

=flashing

= short series of beeps (three beeps),

= long series of beeps (five beeps)

Note:

The printer beeps once if you press a control panel button when the corresponding function is not available.

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