Troubleshooting
Follow these steps to clear a paper jam:
|
| Turn off the printer. |
 | Open the printer cover. |
 | If continuous paper is jammed in the printer, tear off the fresh supply at the back of the printer. |
 | Turn the knob on the right side of the printer to remove the paper. Remove any remaining pieces of paper. |
If the paper is stuck where the printer ejects it, gently pull the paper out of the printer.
 |  | Caution: |
| | Use the knob on the right side of the printer to clear paper jams only when the printer is off. Otherwise, you may damage the printer or change the top-of-form or tear-off position. |
 | Close the printer cover and turn on the printer. Make sure the Paper Out and Pause lights are off. |
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