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Scanning Software Problems
You Cannot Start EPSON Scan
The Scanner Software Does Not Work Properly
Scanning Takes a Long Time
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Note: |
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Some EPSON Scan settings may be unavailable or grayed out based on your scanner’s capabilities, the currently selected settings, or the currently installed optional accessories.
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You Cannot Start EPSON Scan
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In the Windows Device Manager, make sure your scanner’s name appears under Imaging devices without a question (?) or an exclamation (!) mark. If the scanner appears with one of these marks or as an Unknown device, uninstall EPSON Scan as described in Uninstalling EPSON Scan. Then reinstall it by following the instructions in your Start Here sheet.
The Scanner Software Does Not Work Properly
Windows XP and Me:
Double-click the Scanners and Cameras icon in Control Panel. Delete your scanner's icon and reinstall EPSON Scan by following the instructions in your Start Here sheet.
Windows 98 and 2000:
Double-click the Scanners and Cameras icon in Control Panel. Delete your scanner from the list of installed devices and reinstall EPSON Scan following the instructions in your Start Here sheet.
Scanning Takes a Long Time
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