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Troubleshooting / Problems and Solutions

Error Indicator

If an error occurs, the scanner stops operating and the  Start button indicates the error as described below.

The error indicates one of the following problems:

• The fluorescent lamp needs to be replaced.

• The scanner is malfunctioning.

Consult your dealer. After the problem is cleared, unplug the scanner and the USB cable, and then plug them back in.

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