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Scanning Problems
Preview is not available
Preview function is not available when you select Auto or Auto (Card/Business Card) as the Size setting.
Scanning Takes a Long Time
Try scanning your original at a lower resolution setting to speed up scanning. See Selecting the Scan Resolution for instructions.
Computers with USB 2.0 (high speed) ports can scan faster than those with USB 1.1 ports. If you are using a USB 2.0 port with your scanner, make sure it meets the system requirements. See System Requirements for details.
ISIS Driver is not Installed
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Insert the Epson scanner software CD-ROM into your computer.
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You see the CD Installer screen.
Note for Mac OS X:|
Double-click the Mac OS X icon in the Epson folder.
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Select EMC ISIS driver check box in the Software Select window, then click Install.
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Follow the on-screen instructions to install the ISIS driver.
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For detailed instruction refer to the User’s Guide that came with your software.
How to unblock Epson Event Manager
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Click Start or the start button, and then point to Control Panel.
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Do one of the following.
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Windows 7:
Select System and Security.
Select System and Security.
Windows Vista:
Select Security.
Select Security.
Windows XP:
Select Security Center.
Select Security Center.
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Do one of the following.
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Windows 7 and Windows Vista:
Select Allow a program through Windows Firewall.
Select Allow a program through Windows Firewall.
Windows XP:
Select Windows Firewall.
Select Windows Firewall.
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Do one of the following.
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Windows 7:
Confirm that the check box for EEventManager Application is selected in the Allowed programs and features list.
Confirm that the check box for EEventManager Application is selected in the Allowed programs and features list.
Windows Vista:
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected in the Program or port list.
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected in the Program or port list.
Windows XP:
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected in the Programs and Services list.
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected in the Programs and Services list.
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Click OK.
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The terms on the LCD screen are not displayed in your language
If the language displayed on the LCD screen is not your language, follow the steps below to select the language.
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Press and hold both the
 Up arrow and  Down arrow button for three seconds. |
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Press the
Up arrow or Down arrow button to select the language. |
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Press the
 Start button to set the language. |