EPSON

Scanning Problems

Preview is not available

Preview function is not available when you select Auto or Card/Business Card as the Size setting.
Preview function will be available from the updated version of Epson Scan (ver.3.61). Access the Epson Web site to get the updated driver. See Technical Support Web Site for information.

Scanning Takes a Long Time

Try scanning your original at a lower resolution setting to speed up scanning. See Selecting the Scan Resolution for instructions.
Computers with USB 2.0 (high speed) ports can scan faster than those with USB 1.1 ports. If you are using a USB 2.0 port with your scanner, make sure it meets the system requirements. See System Requirements for details.

ISIS Driver is not Installed

Insert the Epson scanner software CD-ROM into your computer.
You see the CD Installer screen.
Note for Mac OS X:
Double-click the Mac OS X icon in the Epson folder.
Select Single Install.
Select ISIS driver, then click Next.
Follow the on-screen instructions to install the ISIS driver.
For detailed instruction refer to the User's Guide that came with your software.

Unblocking Event Manager

If you have clicked the Keep Blocking button in the Windows Security Alert window during or after installation of the Epson Software, follow the steps below to unblock Event Manager.
Click Start, point to Control Panel, and then select Security Center. Click Windows Firewall.
Click the Exceptions tab, and then click the Add Program button.
Note for Windows Vista:
Click Change settings if you cannot find the Exception tab.
Select Event Manager from the Programs list, and then click OK.
Confirm that the check box for Event Manager is selected in the Programs and Services list, and then click OK.

The terms on the LCD screen are not displayed in your language

If the language displayed on the LCD screen is not your language, follow the steps below to select the language.
Press and hold both the Up arrow and Down arrow button for three seconds.
Press the Up arrow or Down arrow button to select the language.
Press the Start button to set the language.