If an error occurs, the scanner stops operating and the Ready and Error lights flash. This indicates one of the following problems:

• The scanner is not connected to your computer properly or your software is not fully installed. See the Start Here sheet that came with your scanner for instructions on installing the scanner software and connecting the scanner to your computer.

• The scanner transportation lock is locked. Slide the lock to the unlock position. See the Start Here sheet that came with your scanner for instructions.

After trying these solutions, turn off the scanner using its power button, then turn it back on.

If the Ready and Error lights are still flashing:

• The scanner may be malfunctioning.

• The scanner lamp may need to be replaced.

• The ADF may be malfunctioning.

Contact your dealer or EPSON. See Contacting Customer Support for details.