Software Reference Guide

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Troubleshooting

Problems and Solutions

Most problems you encounter while operating your scanner and software have simple solutions. This section divides the problems into two categories:

• Scanning Problems

• Software Operation Problems

Read the appropriate section to find your problem; then follow the recommended steps.

Note:

If some settings appear dimmed in EPSON TWAIN Pro, they cannot be selected because of the capability of your scanner or your choice of other settings.

If you cannot solve a problem after reading and following the information in this section, contact your dealer or a qualified customer support person for assistance.

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