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Problem Solver

Hex Dump Mode

Hex Dump mode (also called data dump) is a special feature that makes it easy for experienced users to find the cause of communication problems between the printer and the computer. In the Hex Dump mode, the printer produces an exact printout of the codes it receives.

Follow these steps to print in the Hex Dump mode:

Make sure that paper is loaded and the printer is off.

Hold down the Form Feed button while you turn on the printer. Make sure you hold the button down until you see the message HEX Dump on the LCD panel.

Run any program that causes the printer to print. Your printer prints out all the codes it receives in hexadecimal format.

Note:

Before entering the Hex Dump mode, turn off the printer monitoring function of the EPSON Status Monitor 3 utility software by clearing the Monitor the printing status check box in the Utility menu of the printer driver, as this function interferes with printing in the Hex Dump mode.

To disable the Hex Dump mode, turn off the printer or reset it by pressing and holding down the Alt and Reset buttons at the same time. When Reset All appears on the LCD panel, release the buttons.

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