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Problem Solver / Troubleshooting

Paper Handling Problems

Note:

The EPL-6200 comes with two standard paper sources, i.e., the MP tray and the manual feed slot. The MP tray is the only available paper source for the EPL-6200L.

The optional 500-Sheet Lower Paper Cassette Unit A4 is available only for the EPL-6200.

Paper does not feed properly
Cause	What to do
The paper guides are not set correctly.	Make sure that the paper guides in all the paper sources are set correctly for the loaded paper size.
The paper source setting may not be correct.	Make sure that you have selected the correct paper source.
There may be no paper in the selected paper source.	Load paper into the selected paper source.
The size of the loaded paper differs from the selected paper size in the printer driver.	Make sure that the correct paper size is selected in the printer driver settings.
Too many sheets may be loaded in a cassettes.	Make sure that you have not tried to load too many sheets of paper. For the maximum paper capacity for each paper source, see EPL-6200, EPL-6200L, or 500-Sheet Lower Paper Cassette Unit A4 (EPL-6200 only).
If paper does not feed from the optional 500-Sheet Lower Paper Cassette Unit A4, the unit may not be installed properly.	For instructions on installing the unit, see 500-Sheet Lower Paper Cassette Unit A4.

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