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Problem Solver

Ready and Error Lights

The Ready (green) and Error (red) lights on the top of the printer may be the first indication of trouble. The status of the lights, on, off or flashing, indicates your printer status, as described below.
The Status Alert window in the EPSON Status Monitor 3 utility indicates what type of error has occurred and offers you a possible solution. Look through this section to find the kind of problem you have, then try the recommended solutions in the order they are presented until your problem is solved.

1. Ready light (green)
2. Error light (red)

Ready light (green)	Error light (red)	Printer Status
Off	Off	Printer is off.
On	Off	Printer is ready to print.
Flashing	Off	Printer is warming up or receiving data.
Off	Flashing	The printer is out of paper or has an error that can be easily cleared. For details, see the EPSON Status Monitor 3.
Flashing	On	An error has occurred. Try turning off the printer, waiting a few minutes and then turning it back on. If this does not clear the error, contact your dealer or a qualified service representative.
Off	On
Flashing alternately

Note:

If the problem remains after trying the suggestions in this section, contact your dealer for assistance.

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