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Printout Problems

Printout is garbled
The printout position is not correct
In Mac OS X, printing does not restart after a job was canceled in the printer setup utility
In Mac OS X, jobs cannot be canceled at the printer even though they were canceled in the printer setup utility

Printout is garbled

Cause

What to do

The interface cable may not be plugged in securely.

Make sure that both ends of the interface cable are plugged in securely.

You may not be using the correct interface cable.

If you are using the parallel interface, make sure that the cable is a double-shielded, twisted-pair interface cable no more than six feet in length.

If you are using the USB interface, use a Revision 1.1 cable.

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The printout position is not correct

Cause

What to do

The page length and margins may be set incorrectly in your application.

Make sure that you are using the correct page length and margin settings in your application.

The paper size setting for the lower cassette may be incorrect.

Set the paper size dial to match the size of the paper that is loaded in the lower cassette.

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In Mac OS X, printing does not restart after a job was canceled in the printer setup utility

Cause

What to do

A communication error occurred.

After canceling the job in the printer setup utility, turn the printer off and then on again.

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In Mac OS X, jobs cannot be canceled at the printer even though they were canceled in the printer setup utility

Cause

What to do

A communication error occurred.

After canceling the job in the printer setup utility, turn the printer off and then on again.

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