EPSON

Problems Specific to the Operating System

IPv4/IPv6 function table

Available functions differ depending on the computer’s operating system. For more details, see the following table.
 
Function
Windows
Mac
7
Vista
XP
OS X
Compatible
 
IPv4
Y
Y
Y
Y
IPv6
Y
Y
-
Y*1
Print port
 
Standard TCP/IP Port
v4/v6
v4/v6
v4
-
EpsonNet Print Port
v4
v4
v4
-
WSD Port
v4/v6
v4/v6
-
-
Bonjour Printing
-
-
-
v4/v6
Scanning
 
EPSON Scan
v4
v4
v4
v4
Event Manager
v4
v4
v4
v4
WSD Scan
v4/v6
v4/v6
-
-
File shared (Memory card, external device)
   
v4
v4
v4
v4
Sending/receiving Fax
   
v4
v4
v4
v4
v4=IPv4, v6=IPv6
*1 Mac OS X v10.5 or later

Mac OS X

The printer does not appear in Add Printer

Is the printer driver installed?
Install the printer driver. For details about software setup, see Using Epson Install Navi.
Is the network service at the top of the network list?
If both wired and wireless network services are enabled on your computer, it may not be able to find the printer.
In this case, follow the instructions below to set the network service you want to use at the top of the list.

Mac OS X 10.4:
1. Open System Preferences - Network.
2. Select Network Port Configurations from the Show pull-down menu.
3. Drag Use network service to the top of the list.
4. Click Apply to apply the settings and then close the Network window.

Mac OS X 10.5/10.6:
1. Open System Preferences - Network.
2. Click the icon to select Set Service Order.
3. Drag the network service type that you use the most to the top of the list.
4. Click OK.
5. Click Apply to apply the settings.
Are the network settings configured on the computer?
The settings vary depending on the protocol. Try the following:
EPSON TCP/IP: Open System Preferences - Network - TCP/IP (Mac OS X 10.4) or open System Preferences - Network - Advanced - TCP/IP (Mac OS X 10.5/10.6), and check whether the addresses are set or if the correct IP address different from the factory setting is set on the printer’s network interface. See Setup Problems.