Error/Warning Display

Display

Solution

Black ink out.
Black: T026
The genuine EPSON ink cartridge listed above is recommended. Press the Maintenance button for ink cartridge replacement.

Replace the black ink cartridge with a new one.

Color ink out.
Color: T027
The genuine EPSON ink cartridge listed above is recommended. Press the Maintenance button for ink cartridge replacement.

Replace the color ink cartridge with a new one.

Black and Color ink out.
Black: T026
Color: T027
The genuine EPSON ink cartridges listed above are recommended. Press the Maintenance button for ink cartridge replacement.

Replace the black and color ink cartridges with new ones.

Paper is not set correctly.
Set the paper correctly, then press the Roll Paper button if using roll paper, or press the Maintenance button if using sheet paper.

Load paper in the sheet feeder, and press the  maintenance button to turn this light off. The printer resumes printing.

Roll paper has been backed out of the printer or there is a paper jam. For roll paper, use the roll paper knobs to rewind the paper onto the roll, then press the Roll Paper button. For jammed paper, see your printer documentation for information about cleaning the jam.

Roll paper backout:
Use the roll paper knobs to rewind the paper onto the roll, and then press the  paper button.

Paper jam:
For a sheet paper jam, turn the printer off, open the printer cover, remove all of the paper inside including any torn pieces, close the printer cover, turn the printer on, and then reload the paper in the sheet feeder.

For a roll paper jam, hold down the z roll paper button for about 3 seconds to feed the paper in reverse. If the paper does not feed in reverse completely, hold down the  roll paper button for about 3 seconds to feed the paper in reverse again. And then roll up the roll paper. If the error does not clear, turn the printer off, open the printer cover, gently remove the roll paper backward, and then close the printer cover.

Color ink cartridge not correctly installed.
Color: T027
The genuine EPSON ink cartridge listed above is recommended.

Reinstall the cartridge.

Black ink cartridge not correctly installed.
Black: T026
The genuine EPSON ink cartridge listed above is recommended.

Black and Color ink cartridges not correctly installed.
Black: T026
Color: T027
The genuine EPSON ink cartridges listed above are recommended.

Service required.

Parts inside your printer are at the end of their service life. Contact your dealer for replacement.

Contact your dealer.

Cutter error. Turn the printer off, and remove any jammed paper. Wait a few minutes, and then turn the printer back on.

Clear all print jobs waiting to be printed from the computer before turning off the printer.

Remove any jammed paper, wait a few minutes, and then turn the printer back on.

To clear the print jobs, see Cancelling Printing.

Unable to cut. Turn the printer off, and remove any jammed paper. Wait a few minutes, and then turn the printer back on.

Clear all print jobs waiting to be printed from the computer before turning off the printer.

Remove any jammed paper, wait a few minutes, and then turn the printer back on.

To clear the print jobs, see Cancelling Printing.

The inserted card cannot be used with this printer.

Use a compatible and formatted memory card.

General error
Turn the printer off. Remove any foreign objects from inside the printer. Wait a few minutes, and then turn the printer back on. If the problem persists, contact your dealer.

Clear all print jobs waiting to be printed from the computer before turning off the printer.

Remove any jammed paper, wait a few minutes, and then turn the printer back on.

To clear the print jobs, see Cancelling Printing.

If the problem persists, contact your dealer.

System error. Press and hold the Power button for 5 seconds to turn off the printer.

Clear all print jobs waiting tobe printed from the computer before turning off the printer.

Remove any jammed paper, wait a few minutes, and then turn the printer back on.

To clear the print jobs, seeCancelling Printing.

If the problem persists, contact your dealer.

Error

Display

Other

Ink low

Ink icon blinks

Obtain a replacement ink cartridge.

Printing from computer*¹

Communicating with computer. Please wait.

Start printing from the LCD panel after printing from the computer is completed.

Irregular external device.*²

Connected device cannot be used.

Connect on external storage device that is compatible with the printer.