Error/Warning Display

Display

Solution

Black ink out.
Black: T026
The genuine EPSON ink cartridge listed above is recommended. Press the Maintenance button for ink cartridge replacement.

Replace the black ink cartridge with a new one.

Color ink out.
Color: T027
The genuine EPSON ink cartridge listed above is recommended. Press the Maintenance button for ink cartridge replacement.

Replace the color ink cartridge with a new one.

Black and Color ink out.
Black: T026
Color: T027
The genuine EPSON ink cartridges listed above are recommended. Press the Maintenance button for ink cartridge replacement.

Replace the black and color ink cartridges with new ones.

Paper is not set correctly.
Set the paper correctly, then press the Roll Paper button if using roll paper, or press the Maintenance button if using sheet paper.

Load paper in the sheet feeder, and press the  maintenance button to turn this light off. The printer resumes printing.

Roll paper has been backed out of the printer or there is a paper jam. For roll paper, use the roll paper knobs to rewind the paper onto the roll, then press the Roll Paper button. For jammed paper, see your printer documentation for information about cleaning the jam.

Roll paper backout:
Use the roll paper knobs to rewind the paper onto the roll, and then press the  paper button.

Paper jam:
Take all the paper out of the feeder, reload it, and then press the  maintenance button to turn this light off. If the light continues to flash, turn off the printer and gently pull all the paper out of the printer. If it tears and pieces remain inside the printer, open the printer cover and remove the pieces of paper. Turn on the printer and try again.

Color ink cartridge not correctly installed.
Color: T027
The genuine EPSON ink cartridge listed above is recommended.

Reinstall the cartridge.

Black ink cartridge not correctly installed.
Black: T026
The genuine EPSON ink cartridge listed above is recommended.

Black and Color ink cartridges not correctly installed.
Black: T026
Color: T027
The genuine EPSON ink cartridges listed above are recommended.

Cutter error. See your printer documentation for information about clearing the error.

Clear all print jobs spooled on the computer before turning off the printer.

Remove any jammed paper, wait a few minutes, and then turn the printer back on.

To clear the print jobs, see Cancelling Printing.

Unable to cut. See your printer documentation for information about clearing the error.

Clear all print jobs spooled on the computer before turning off the printer.

Remove any jammed paper, wait a few minutes, and then turn the printer back on.

To clear the print jobs, see Cancelling Printing.

The inserted card cannot be used with this printer.

Use a compatible and formatted memory card.

Smart Media card inserted incorrectly.

Eject the SmartMedia card, confirm both sides are correct, and then insert again.

General error
See your printer documentation for information about clearing the error.

Clear all print jobs spooled on the computer before turning off the printer.

Remove any jammed paper, wait a few minutes, and then turn the printer back on.

To clear the print jobs, see Cancelling Printing.

If the problem persists, contact your dealer.

Error

Display

Other

Ink low

Ink icon blinks

Obtain a replacement ink cartridge.

Printing from computer*¹

Communicating with computer. Please wait.

Start printing from the control panel after printing from the computer is completed.

Irregular external device.*²

Connected device cannot be used.

Connect on external storage device that is compatible with the printer.