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Using the Head Cleaning utility for Windows
Using the Head Cleaning utility for Mac OS X
Using the printer buttons
If you find that the printout is unexpectedly faint or that dots are missing, you may be able to solve these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly.
You can clean the print head from your computer using the Head Cleaning utility in the printer driver or from the printer by using the buttons.
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Note: |
Using the Head Cleaning utility for Windows
Follow the steps below to clean the print head using the Head Cleaning utility.
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Make sure that no lights are indicating errors, that the CD/DVD tray is not inserted in the printer.
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Make sure that A4 size paper is loaded in the sheet feeder.
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Right-click the printer icon on the taskbar, then select Head Cleaning.
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If the printer icon does not appear, refer to the following section to add the icon.
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Follow the on-screen instructions.
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![](files/01.gif) | ![](files/mark_ca.gif) |
Caution: |
![](files/01.gif) | ![](files/mark_no.gif) |
Note: |
Using the Head Cleaning utility for Mac OS X
Follow the steps below to clean the print head using the Head Cleaning utility.
![](files/step_1.gif) |
Make sure that no lights are indicating errors, that the CD/DVD tray is not inserted in the printer.
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![](files/step_2.gif) |
Make sure that A4 size paper is loaded in the sheet feeder.
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Access the EPSON Printer Utility.
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Click the Head Cleaning button in the Utility dialog box.
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Follow the on-screen instructions.
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![](files/01.gif) | ![](files/mark_ca.gif) |
Caution: |
![](files/01.gif) | ![](files/mark_no.gif) |
Note: |
Using the printer buttons
Follow the steps below to clean the print head using the printer buttons.
![](files/step_1.gif) |
Make sure that no lights are indicating errors, that the CD/DVD tray is not inserted in the printer.
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![](files/step_2.gif) |
Make sure that A4 size paper is loaded in the sheet feeder.
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Press and hold down the ink button for three seconds.
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![](files/01.gif) | ![](files/mark_ca.gif) |
Caution: |
![](files/mark_no.gif) |
Note: |
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