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How To / Replacing Ink Cartridges

Replacing an Old or Damaged Ink Cartridge

In some circumstances you may need to replace an ink cartridge before it is empty. For example, if the quality of your printouts remains poor even after repeatedly cleaning and aligning the print head, one or both of the ink cartridges may be old or damaged and should be replaced.

To replace an ink cartridge before the black or color ink out light flashes, follow these steps.

If the black or color ink out light is flashing or is on, replace the empty ink cartridge as described in Replacing an Empty Ink Cartridge.

Caution:

Once you remove an ink cartridge, it becomes unusable and cannot be reinstalled even if ink remains.

Leave the old cartridge installed in the printer until you are ready to replace it with a new one.

Make sure the printer is on. The power light should be on, but not flashing.

Lower the output tray, then open the printer cover.

Hold down the load/eject button for three seconds; the print head moves to the replacement position. The power light begins flashing.

Lift the appropriate ink cartridge clamp. Then lift the ink cartridge out of the printer and dispose of it properly.

Remove the yellow tape seal from the new cartridge.

Caution:

You must remove the yellow tape seal from the cartridge before installing it; otherwise, a fatal error will occur and the cartridge will become unusable.

Do not remove the blue portion of the tape seal from the top of the cartridge; otherwise, the print head may become clogged and will be unable to print.

Do not remove the tape seal from the bottom of the cartridge; otherwise, ink will leak.

Place the cartridge gently into the cartridge holder. Do not press down on the cartridge. Then lower the ink cartridge clamp and press down until it locks into place.

Caution:

Once you install the cartridges, do not open their clamps again until you replace the ink cartridges. Otherwise, the cartridges may become unusable.

Press the load/eject button again. The printer moves the print head back to its home position and charges ink in the system.

Caution:

The power light continues to flash while the printer performs the ink charging operation. Never turn off the printer while the power light is flashing. Doing so can result in incomplete charging of ink.

Close the printer cover.

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