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Problem Solver

Contacting Customer Support

For users in India
For users in the Philippines

If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.

Customer support will be able to help you much more quickly if you give them the following information:

Product serial number
(The serial number label is usually on the back of the product.)

Product model

Product software version
(Click About, Version Info, or similar button in the product software.)

Brand and model of your computer

Your computer operating system name and version

Names and versions of the software applications you normally use with your product

For users in India

Contacts for information, support, and services are:

World Wide Web (http://www.epson.co.in)

Information on product specifications, drivers for download, and products enquiry are available.

Epson India Head Office - Bangalore:

Phone:	30515000
Fax:	30515005/30515078

Epson India Regional Offices:

Mumbai	Phone: 28261516-17 Fax: 28257287
Delhi	Phone: 26447201/02/03/04/07/09 Fax: 26447205
Chennai	Phone: 28203940/41 -- 28218658/59 Fax: 28272463
Kolkata	Phone: 22831589/90 Fax: 22831591
Hyderabad	Phone: 55331738/39 Fax: 55328633
Cochin	Phone: 2357638/2356652 Fax: 2357950
Pune	Phone: 24335460/90 Ext 214 Fax: 24330881
Ahmedabad	Phone: 26407176/77 Fax: 26407347

Toll Free Telephone Support

To learn more about Epson products or to avail service support, please call 1600 440011. This is a toll-free number and can be accessed (9 A.M to 9 P.M) anywhere in the country.

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For users in the Philippines

To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:

Phone:	(63) 2-813-6567
Fax:	(63) 2-813-6545
E-mail:	epchelpdesk@epc.epson.com.ph

World Wide Web (http://www.epson.com.ph)

Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available.

Epson Helpdesk (Phone: (63) 2-813-6567)

Our Hotline team can help you with the following over the phone:

Sales enquiries and product information

Product usage questions or problems

Enquiries on repair service and warranty

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