EPSON

Problems When Feeding Paper

The paper gets dirty

Clean the interior of the product.

Multiple sheets of paper are fed

If you load unsupported paper, the product may feed more than one sheet of paper at a time.
Document specifications

The paper jams in the Automatic Document Feeder (ADF)

If paper jams inside the ADF, open the ADF and remove any paper from the document glass. Then look to see if paper is extending from either end of the feeder.
To clear the jammed paper, follow these steps.
Note:
Remove any pages remaining at either end of the ADF.
Turn off the product.
If the ADF is open, close it.
Open the ADF cover.
While turning the dial, slowly remove the jammed paper.
If most of the paper has been ejected to the ADF input tray, remove the jammed paper while turning the dial.
Important:
Remove the paper carefully. If the paper is removed with too much force, the documents or the product could be damaged.
Close the ADF input tray.
After you have removed the paper, close the ADF cover.
Note:
If you load unsupported papers, the product may feed more than one sheet of paper at a time.
Document specifications
You may need to clean the interior of the product.
Cleaning the Product